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Pamela
Customer service and real state agent
Video resume
Customer service and real state agent
I've worked for OcioHouse a Mexican company that owned 30 apartments and rented them in Airbnb, Booking and Expedia. I was in charge of the customer service and overseeing the management of each apartment.
Contact
Ciudad de Mexico, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and resolved issues for guests renting apartments on major platforms.
Property ManagementIntermediate
Oversaw the daily management and maintenance of rental apartments ensuring quality standards.
Communication SkillsAdvanced
Engaged effectively with clients and team members to facilitate rental and service processes.
Detail OrientationAdvanced
Ensured accuracy in reservation handling, documentation, and apartment oversight.
Summary
Experienced customer service and property management professional with a background in overseeing rental operations for multiple apartments on international platforms.
Key Achievements
- Managed customer service for a company overseeing 30 rental apartments on Airbnb, Booking, and Expedia
- Supervised apartment management operations, ensuring guest satisfaction and smooth rental processes
- Handled client communications and reservations, contributing to operational efficiency
Skills
Customer ServiceProperty ManagementCommunication SkillsDetail Orientation
Published on CazVid - Jul 3, 2025