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Paramjeet
Library & Customer Service Professional with 5+ years of experience
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Competencies
Maintained library records, managed resources, and supported library operations for optimal resource utilization.
Prospected clients, demonstrated products, negotiated contracts, and maintained relationships to meet sales targets.
Provided guest and client assistance, handled inquiries, complaints, and facilitated check-in/check-out processes.
Kept detailed records of fees, transactions, and assets, supporting bookkeeping and financial reports.
Proficient in MS Office, Tally ERP 9, and internet applications for administrative and operational tasks.
Education
Languages
Summary
Experienced librarian and customer service specialist with a strong background in record keeping, client interaction, and resource management across educational, fitness, and hospitality industries. Skilled in using various technical tools to support operational efficiency and service quality.
Key Achievements
- Managed library records, student admissions, and asset control, ensuring organized resource management and accurate monthly report preparation.
- Developed client relationships, identified market opportunities, and achieved sales targets across fitness and hospitality sectors.
- Provided efficient guest services, handled inquiries, processed payments, and maintained front desk operations at a busy hotel.
Experience
Librarian
Maintaining the proper records of books and documents., Proper accounting entries of fees received and keeps records of all the students., Taking admission of students., Coordination with students and others., Helping the students in their studies., Take care of Library and controlling the...
Sales Executive
Client Acquisition: Identify and prospect new leads via networking, cold calling, and social media., Sales & Negotiation: Present, demonstrate, and sell products/services, negotiating contracts and closing deals to meet targets., Relationship Management: Build and maintain strong...
Receptionist and Telecaller
Greeting and Welcoming Guests: Providing a friendly and professional greeting to guests upon arrival., Check-in and Check-out: Assisting guests with check-in and check-out procedures, including issuing room keys and collecting payments., Providing Information: Offering information about hotel...