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IT Support Intern at Municipal Support Infrastructure Agency
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Competencies
Skilled in troubleshooting hardware, software, and network issues to ensure optimal system performance.
Able to convey technical information clearly and effectively to both technical and non-technical audiences.
Capable of analyzing issues thoroughly and implementing effective solutions efficiently.
Collaborates well with colleagues to achieve common goals and improve service delivery.
Education
Summary
Motivated IT diploma student with practical experience in technical support, troubleshooting, and system configuration. Eager to contribute technical skills and strong communication in dynamic IT environments.
Key Achievements
- Provided technical support for desktops, laptops, and printers, ensuring minimal downtime.
- Troubleshot network and connectivity issues, improving system reliability.
- Installed and configured operating systems and software, streamlining deployment processes.
Experience
LAN AND DESKTOP TECHNICIAN INTERN
Provided technical support for desktops, laptops and printers.. Troubleshoot network and connectivity issues within the LAN environment.. Installed and configured operating systems and software.. Assisted users with IT-related problems and ensured minimal downtime.