This is my profileContact via CazVidPatricia
Logistics & Customer Service Specialist with 5+ years of international experience
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Competencies
Handling international transportation, documentation, and scheduling to ensure smooth logistics operations.
Providing information, guidance, and support to customers and stakeholders in logistics settings.
Analyzing logistical data such as routes, times, and costs to identify process improvements.
Preparing quotes, bills of lading, air waybills, and managing various documentation tasks.
Utilizing Microsoft Office, AutoCAD, Corel Draw, and Inttra for various operational tasks.
Education
Languages
Summary
Experienced in managing international logistics, coordinating shipments, and providing comprehensive customer support across diverse environments.
Key Achievements
- Coordinated international transportation logistics, improving shipment efficiency
- Managed documentation and invoicing processes, ensuring compliance and accuracy
- Contributed to supply chain optimization through data analysis and route evaluation
Experience
Customer service
Information and inquiries.
Intern
Preparation of spreadsheets, invoicing, reports, and queries.
Au Pair
Cultural exchange program, child care.
International moving coordinator – Export
Preparation of work schedules, Preparation of quotations for export-type moves, Booking of containers, Preparation of bills of lading and air waybills, Guidance to customers for processing of required documents.
International logistics analytics
Coordination of international transportation with freight forwarders, Documentation management, Reviewing packing lists, commercial invoices, certificates of origin and bills of lading, Supply chain optimization, Analyzing routes, times and costs, Analysis and reporting, evaluating logistical data to identify opportunities for improvement.