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Paula

Multilingual Operations Consultant with 10+ years of experience

Video resume

Multilingual Operations Consultant with 10+ years of experience
The speaker expresses an apology for the video quality.

Contact

Bogotá, Bogota D.C., Colombia
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Competencies

Social Media ManagementAdvanced

Proficient in developing and executing social media strategies to enhance brand visibility and engagement.

Project LeadershipIntermediate

Experienced in leading design and project teams to achieve objectives within scope and deadlines.

Multilingual CommunicationAdvanced

Skilled in delivering effective communication across diverse languages and cultural contexts.

Digital Design & Content CreationIntermediate

Capable of creating engaging visual content using Adobe Photoshop, Canva, and CapCut.

CRM & G-Suite ProficiencyAdvanced

Expert in navigating CRM systems and utilizing G-Suite tools for operational efficiency.

Education

High School Diploma
Colegio Williams Kilpatrick
Higher Education (Coursework)

Languages

SpanishNative
EnglishAdvanced/C1
PortugueseProfessional

Summary

Paula brings over a decade of expertise in operations consulting, social media management, and project design. Fluent in multiple languages, she excels at enhancing brand engagement and streamlining processes across diverse industries.

Key Achievements

  • Led social media and community engagement strategies at Furnished Finder, increasing online presence and user interaction.
  • Directed project design and management at Yagual, delivering innovative solutions and successful project executions.
  • Provided multilingual operational consulting to various firms, optimizing processes and expanding market reach.

Experience

Social Media & Community Specialist

Furnished Finder
2018 - 2021

Project Lead & Designer

Yagual
2013 - 2017

Multilingual Operations Consultant

Various Firms
2021 - Present

Skills

Social Media ManagementProject LeadershipMultilingual CommunicationDigital Design & Content CreationCRM & G-Suite Proficiency

Video Transcript

Video Transcript 1

Hi, how are you? I'm sorry my video is so close. I don't know why it's doing that.

Video Transcript 2

Most of my experience is with social media and online communities. I've moderated communities and content self. I have concentrated as well, not the kind that is influencer, you know, trying to give the public that, you know, show a product by me using it, but I show the product. I might do simple videos, but in the in the community, you know, something that is more related to this job. I would have to be in the constant monitoring of how people is interacting within an online space and give reminders on what are the expectations we have and also protecting the community by noticing that there's things that are off, you know, if it's just a profile or incoming communications, and then I would have to take steps to desease this person from the community and maybe report them. So, really, to this role, I think this is the most relevant experience that I have. Thanks.

Video Transcript 3

I have no experience with this pipe software or similar tools.

Video Transcript 4

I don't have um I don't have experience related to this question. I've never coordinated like at a company level, you know, like I've maybe when I was in school, I had, I was organizing, you know, events, you know, we would have to take stuff or bring things and I would coordinate things in that level, but never at a um a company level. Thank you.

Video Transcript 5

Well, when I used to work first for a new finder, and I was there for two weeks especially, I had to deal with customers in different channels. And I think the tools and strategies the best work for me were to make sure that I know everything that I need, if it was needed to be done, that I need to complete it, I need my attention in, and prioritize. So first I need to make phone calls and like do emails, be actively checking the chat, and then there was another set of tasks that I needed to make sure they were done throughout the day, and always like checking again to see if any of those tasks that have a higher priority would come in a new batch, you know. So I think the most important at the time was to stay organized and to stay uh actively checking for what was important. And that helped me very much keeping my things on top, you know, like I had this is done, this was taken care of, and I need that reminder for three years, so I was used to it. And I would, you know, if I ever anything, I would reach out to another department and be like, oh hey, I have this, and the other, I don't usually do this, do you have advice? Like I'm independent and I like to, um, give solutions to the problems that I'm given, but I'm also very comfortable, feel very comfortable to go and reach out for help whenever I realize it's time for doing it. So yes, those are the strategies.

Video Transcript 6

Hi, how are you today? My name is Paula. I'm from Bogota, Colombia. I'm 37 years old. I have experience related to communication, managing, problem solving. I'm also very comfortable wearing different kinds of hats if it's necessary. So I'm adaptable and I'm responsible, independent, and I am excited for this opportunity. Thank you.

Video Transcript 7

Hi, how are you today? My name is Paula. I am from Bogota, Colombia. I am 37 years old. And I would like you to know that I have experience related to helping to solve the issues online with a large community. For example, um, you know, they didn't know how to use the platform or they needed assistance with something that I was able to help. I was there always.

Video Transcript 8

Hi, how are you today? My name is Paula. I am from Bogota, Colombia. I am 37 years old, and I have experience managing communities online. I was resolving issues for such communities. So when a user will call me asking for help, I will be there. I also help handcraft.

Published on CazVid - Jun 2, 2026
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