This is my profileContact via CazVidPharis
Customer Service Representative with troubleshooting and sales skills
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support via calls, resolving issues and enhancing customer satisfaction
TroubleshootingIntermediate
Conducted troubleshooting to resolve customer problems efficiently
Sales SkillsBeginner
Assisted in promoting products/services during customer interactions
Communication SkillsIntermediate
Handled verbal communication effectively during customer calls
Graphic DesignBeginner
Applied basic graphic design skills, with a customer-oriented approach
Education
Bachelor
Lincoln School and Institute CEUTEC (Tegucigalpa)
Completed 2021
Languages
SpanishNative proficiency
EnglishC1 (Advanced proficiency)
Summary
Experienced in handling customer calls, troubleshooting, and sales, with a focus on customer satisfaction.
Key Achievements
- Managed an average of 70 daily calls, demonstrating effective communication and multitasking abilities
- Developed troubleshooting and sales skills to resolve customer issues and promote services
- Handled customer inquiries, enhancing satisfaction and loyalty through service excellence
Experience
Customer Service Representative
IntouchCX
January 2023 - July 2024
Handles an average of 70 daily calls, Troubleshooting and sales skills
Skills
Customer ServiceTroubleshootingSales SkillsCommunication SkillsGraphic Design
Published on CazVid - Jul 3, 2025