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Admin Clerk
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Competencies
Used extensively in building responsive client-side interfaces and Node.js backend services.
Developed dynamic web applications with reusable components and modern UI features.
Designed and implemented APIs for client-server communication, ensuring secure and scalable data exchange.
Managed relational databases such as MySQL and PostgreSQL for application data storage.
Education
Summary
A dedicated software engineer with 5 years in developing scalable web applications, skilled in JavaScript, React.js, and API integration, with a proven track record of delivering high-quality code.
Key Achievements
- Led the development of a new web application that increased user engagement by 25%.
- Optimized legacy codebase, reducing page load times by 30%.
- Collaborated with cross-functional teams to deliver multiple project milestones on time.
Experience
Admin Clerk
Escalate customer queries to the right departments, Answering suppliers and customers calls and emails, Updating company records, Ensuring sales are closed properly, Placing orders and preparing documents, Performing fundamental accounting and transactions, Operating and maintaining office machines, including computers and printers, Resolving technical issues with office equipment and placing service calls depending on the requirements
General Worker
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship), Receive and process warehouse stock products (pick, unload, label, store), Perform inventory controls and keep quality standards high for audits, Keep a clean and safe working environment and optimise space utilisation, Complete diary logs into inventory, Report any discrepancies, Communicate and cooperate with supervisors and coworkers, Operate and maintain preventively warehouse forklift and equipment, Follow quality service standards and comply with procedures, rules and regulations
Cashier & Cook
Assist customers to make choices, Capture orders properly for sales, Ensure service turnaround time of orders is maintained, Maintain an accurate balanced cash till by following all cash handling procedures, Communicate with customers respectfully, Data Entry: Recording essential information, Escalation Management: If an issue cannot be resolved at the first level, escalating it to the appropriate department, Problem Solving: Identifying student’s needs, analyzing issues, and finding effective solutions to ensure students’ satisfaction
Customer Consultant
Answer customer calls and emails, Provide information on funeral service options, Arrange counselling appointment, Complaint Resolution: Handling customer complaints with a focus on turning negative experiences into positive ones, Facilitate the scheduling of maintenance and repair services, Service Coordination: Collaborating with the service providers and schedule appointments