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Hospitality and Operations Manager with over 18 years in Hospitality Industry
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Competencies
Proficient in managing hospitality operations, vendor relations, and maintenance to ensure seamless service delivery.
Experienced in lead conversion, client entertainment, and driving revenue growth through strategic sales initiatives.
Skilled in managing and motivating teams to achieve operational and sales targets in diverse hospitality settings.
Capable of organizing and executing large-scale events, ensuring client satisfaction and operational excellence.
Education
Languages
Summary
Experienced hospitality professional with a proven track record in operations, sales, and team management across luxury hotels and resorts. Adept at driving revenue, enhancing guest experiences, and optimizing processes.
Key Achievements
- Successfully managed end-to-end operations at Evaara by the Ganges, overseeing vendors, maintenance, and sales conversion.
- Led sales teams at multiple hotels and resorts, significantly increasing revenue and market presence.
- Directed large-scale event planning and banquet services, enhancing client satisfaction and repeat business.
- Streamlined operational processes across multiple roles, improving efficiency and reducing costs.
Experience
Current Position
Handle all operations. Handle all vendors and suppliers. Look after all maintenance works. Convert sales leads. Handle accounts/prospects jointly with senior positions. Entertain prospects and existing key accounts with the view to sustain business and generate further sales. Report as required on sales activities and successes