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Rake

Online English Teacher

Contact

San José, San José, Costa Rica
Available on CazVid
Contact via CazVid

Competencies

Customer service (phone, chat, email, SMS)

Experiencia demostrada en Customer service (phone, chat, email, SMS).

Skincare and beauty product knowledge

Experiencia demostrada en Skincare and beauty product knowledge.

Problem-solving and issue resolution

Experiencia demostrada en Problem-solving and issue resolution.

Clear communication & teaching skills

Experiencia demostrada en Clear communication & teaching skills.

Interpersonal skills

Experiencia demostrada en Interpersonal skills.

Education

Executive Secretarial Course
Instituto S.A.A.P
Completado 2016
Hotel Reception Program
Instituto Nacional de Aprendizaje
Completado 2016
English Teaching
Universidad Americana (UAM)
Completado 2010
English Technician
Instituto Nacional de Aprendizaje (INA)
Completado 2008

Languages

EnglishC1
Spanishnative speaker

Summary

Online English Teacher buscando nuevas oportunidades

Experience

Online English Teacher

Self-employed
Ene 2019 - Presente

Design and deliver personalized English lessons via Zoom for professionals and students.. Develop lesson plans focusing on grammar, writing, and reading comprehension.. Guide students with patience and clarity, strengthening confidence and communication skills.. Delivered structured English lessons to improve grammar, writing, and comprehension.. Adapted teaching strategies to diverse student needs.

Customer Support (Seasonal Position)

Masterclass (Sykes)
Dic 2020 - Ene 2021

Responded to customer inquiries via email, ensuring quick and professional solutions.. Followed company policies while maintaining a friendly, supportive customer experience.

Scheduler

OClinicals
Jun 2018 - Ene 2020

Scheduled and coordinated appointments for gastroenterologists.. Maintained and updated patient records.. Provided assistance via phone with professionalism and confidentiality.

Risk Analyst - KYC

Citi (Outsourced via Conectividad Laboral)
Oct 2014 - Feb 2015

Analyzed financial documents of potential clients to evaluate risk levels.. Supported compliance procedures for account opening.

English Teacher

Natural English
Ene 2012 - Sep 2014

Front Desk Customer Service (Seasonal Position)

Bank of America
Ago 2011 - Dic 2012

First point of contact for clients, handling calls and payments.. Guided customers to appropriate services, resolving inquiries efficiently.

Elementary School Teacher

Sunshine South School
Jul 2010 - May 2011

Taught English to 1st–6th graders, focusing on grammar, writing, and reading.

Onsite Coordinator agent

Hewlett Packard
May 2008 - Jul 2010

Scheduled appointments for engineers, managed parts ordering, and coordinated agendas.. Communicated via phone and pager to resolve logistical needs.

Skills

Customer service (phone, chat, email, SMS)Skincare and beauty product knowledgeProblem-solving and issue resolutionClear communication & teaching skillsInterpersonal skills
Published on CazVid - Oct 19, 2026
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