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Raquel
Customer Service Specialist with empathetic approach and bilingual skills
Video resume
Asesora de servicio al cliente
Hola soy RaquelEstefany Torrez Lopez tengo 23 años de edad soy responsable, comprometida, me encanta el trabajo me encanta ayudar a la gente puedo trabajar bajo presión tengo conocimientos del idioma inglés y puedo trabajar desde casa soy de managua, Nicaragua
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to clients, understanding needs and resolving issues efficiently.
Communication in EnglishIntermediate
Utilized English skills for effective verbal interaction with clients.
Stress ManagementIntermediate
Handled high-pressure situations calmly to maintain service quality.
Work from Home/Remote WorkBeginner
Experience working remotely, managing responsibilities independently.
Summary
Dedicated and responsible customer service officer with strong empathy and communication skills, fluent in English, capable of handling stressful situations and working remotely.
Key Achievements
- Served as a customer service officer, demonstrating responsibility and creativity.
- Utilized English language skills to assist customers effectively from a remote setting.
- Maintained composure and efficiency under pressure, ensuring customer satisfaction.
Skills
Customer ServiceCommunication in EnglishStress ManagementWork from Home/Remote Work
Published on CazVid - May 17, 2026