This is my profileContact via CazVidRaquel
Data Entry & Customer Service Specialist with experience in healthcare, hospitality, and client support
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Competencies
Expertise in accurate data entry, CRM management, and maintaining sensitive records with precision.
Skilled in empathetic communication across chat, email, and phone, ensuring positive client interactions.
Capable of handling diverse challenges efficiently, demonstrating flexibility in dynamic environments.
Proficient in Excel, Word, and PowerPoint for data analysis, reporting, and presentations.
Education
Summary
Dedicated professional with extensive experience in data management, customer service, and healthcare support. Adept at ensuring accuracy, fostering positive client relationships, and adapting to diverse environments.
Key Achievements
- Completed intensive self-training to improve English proficiency, enhancing communication skills
- Provided accurate and sensitive medical record management at Oclinicals, ensuring data integrity
- Managed customer inquiries efficiently across multiple channels, improving client satisfaction
- Executed precise data entry tasks with high attention to detail, reducing errors
Experience
Data Entry Specialist
Executed accurate data entry tasks with high attention to detail.. Completed an intensive self-training program to enhance English language proficiency through direct conversations with native speakers.. Maintained a rigorous practice schedule to optimize typing speed and accuracy.. Prepared and submitted comprehensive weekly performance and progress reports.
Administrative & Data Entry
Provided patient support via chat, managing inquiries regarding appointments, medication refills, and test results.. Responsible for precise data entry and maintaining sensitive medical records.
Customer Service Representative
Managed incoming customer calls, facilitating hotel reservations with efficiency and professionalism.
Customer Service Representative
Delivered quality support via chat, email, and phone regarding holiday and wedding stationery.