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Raymundo
Customer Service Representative with 12+ years in call center industry
Video resume
Customer Service Representative
I have over 12 years of experience in the Call Center Industry in Guatemala. I have worked for different type of business such as hotels and accommodations, telecommunications services and health insurance services. I have broad experience on sales and customer service for accounts based on the US and Canada.
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support and sales services in call centers, ensuring client satisfaction for international accounts.
SalesAdvanced
Engaged in sales activities for multiple sectors, including hospitality, telecom, and health insurance.
Communication SkillsExpert
Communicated effectively in English with clients from the US and Canada, handling diverse customer needs.
AdaptabilityAdvanced
Adapted to different roles and industries within call center environments over 12+ years.
Summary
Experienced call center professional with over 12 years in customer service and sales across various industries, serving North American clients.
Key Achievements
- Gained extensive experience in customer service and sales across various sectors including hotels, telecommunications, and health insurance.
- Served clients in the US and Canada, demonstrating ability to work with international accounts.
- Accumulated over 12 years of experience in English call centers in Guatemala.
Skills
Customer ServiceSalesCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025