This is my profileContact via CazVidRegina
Administrative & Customer Support Specialist with 5+ years in Office & Sales
Contact
Competencies
Hands-on experience in document management, record keeping, scheduling, and office coordination across multiple roles.
Provided professional service and maintained customer records, supporting sales in a bilingual environment.
Handled basic financial records and inventory control for a small business, coordinating orders and documentation.
Proficient in Microsoft Office, Google Workspace, CRM software (Pipedrive), and basic Power BI functions.
Education
Languages
Summary
Dedicated support professional with over 5 years of experience in office administration, customer service, and small business management. Skilled in document handling, scheduling, and bilingual communication, ensuring efficient operations and customer satisfaction.
Key Achievements
- Supported daily operations, schedule management, and documentation at Plaza Centroamérica, improving workflow organization.
- Provided customer service and sales support in English at Webhelp, effectively managing customer records and documentation.
- Founded and managed a jewelry business, overseeing inventory, supplier coordination, and customer communication.
Experience
Administrative Assistant Intern
Supported daily administrative operations and office coordination, Managed schedules, calendars, and appointment tracking, Organized paperwork, documentation, and digital files, Maintained accurate records and internal databases
Sales Agent
Managed customer records and sales documentation, Provided professional customer service and sales support in English, Followed internal procedures and supported operational processes
Entrepreneur – Founder
Managed administrative tasks, inventory control, and basic financial records, Coordinated suppliers, orders, and documentation, Handled customer communication and follow-up
Administrative Assistant & Teaching Volunteer
Supported administrative tasks and record-keeping, Assisted staff with coordination and English teaching