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Renato
Customer Support & Operations
Contact
Competencies
Experiencia demostrada en Email & Chat Support.
Experiencia demostrada en Customer Complaint Resolution.
Experiencia demostrada en Order Management & Follow-Up.
Experiencia demostrada en Customer Communication.
Experiencia demostrada en E-commerce Customer Support.
Summary
Customer Support & Operations buscando nuevas oportunidades
Experience
Customer Support & Operations
Handled customer inquiries through email and online communications, providing clear and professional assistance.. Resolved order-related concerns, service delays, and customer complaints while maintaining constructive communication.. Coordinated order follow-ups, campaign updates, and escalations to support timely resolution.. Supported e-commerce workflows, including WooCommerce orders and PayPal-related customer inquiries.
Customer Service & Client Communications
Communicated directly with clients about purchased promotional services, order status, and delivery expectations.. Assisted customers experiencing delays or technical issues and coordinated practical solutions.. Provided follow-up support and maintained organized communication to strengthen customer satisfaction.