Rey - Customer Service & Tourism Professional with 25+ years in Hospitality & Travel
Summary
A seasoned hospitality expert with over 25 years in tourism, hospitality, and customer service roles across cruises, resorts, and adventure tours. Skilled in sales, guest relations, tour guiding, and multilingual communication, committed to delivering exceptional guest experiences and operational...
Video Resume
Key Achievements
- Achieved a broad skill set in customer service, tour guiding, and hospitality management across cruise, hotel, and adventure tourism sectors.
Skills
Provided high-level customer support on cruise ships, resorts, and tour services, ensuring guest satisfaction.
Led sales initiatives and marketing strategies in hospitality settings, including resorts and adventure safari companies.
Conducted adventure tours, ensuring safety and entertainment, leveraging extensive tourism industry experience.
Fluent in English and Spanish, facilitating effective communication with diverse clients and guests.
Managed front desk and administration functions at Costa Cruises and hotel settings, ensuring smooth operations.
Languages
Experience
Head Salesperson
Adventures Photos Dreams Punta Cana Resort
VIP Butler Service
Hard Rock Hotel & Casino Punta Cana
Marketing Manager
Funny Monster Safari
ADVENTURE TOUR GUIDE
Mega Trucks Safary and Funny Monster Safari
Senior Front Desk Purser
Costa Cruises
Education
Escuela Nacional de Bellas Artes
Fine Arts
Instituto Nacional de Lenguas Modernas
Modern Languages
Instituto Tecnologico de Santo Domingo
Reception and Computer Studies
Marina Nacional
Life Saving, First Aid and Emergency Control