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Competencies
Demonstrated experience with Assertive communication.
Demonstrated experience with Comunicación efectiva.
Demonstrated experience with Teamwork.
Demonstrated experience with Resolución de problemas.
Demonstrated experience with Knowledge of MS Office.
Education
Languages
Experience
Sales agent and customer service work at home
Personal customer service to resolve customer queries., Scheduling calls to customers for commercial promotion., Compliance with the company's customer service quality standards., Answering customer calls, responding to their questions and needs., Orientation to customers on different products and services.
Agente de servicio al cliente bilingüe
Contacto y comunicación con clientes en forma telefónica, por chat y correo electrónico., Atención al cliente, resolución de problemas y manejo de quejas con empatía., Soporte al cliente ante problemas con los productos y gestión de devoluciones o cambios., Implementación de estrategias adecuadas para mejorar la experiencia del cliente., Cumplimiento de la cuota mensual y las metas de rendimiento fijadas por la empresa.