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Hotel Receptionist with hospitality experience in the Dominican Republic
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Competencies
Exceptional ability to handle guest needs, manage complaints, and ensure positive experiences.
Proficient in English and Spanish, facilitating effective interactions with international clients.
Competent in Microsoft Office tools to support administrative and operational tasks.
Quickly adjusts to new roles and environments within the hospitality and tourism sectors.
Education
Languages
Summary
Dedicated hotel receptionist with extensive tourism background, skilled in guest relations, complaint handling, and operational tasks. Fluent in English and Spanish, with ongoing education in tourism and hotel reception.
Key Achievements
- Gained extensive customer service experience from hospitality internships and professional roles.
- Successfully managed guest check-in and check-out processes, ensuring high satisfaction.
- Developed strong communication skills in English and Spanish, enhancing guest interactions.
- Completed technical training in hotel reception, improving operational efficiency.
- Adapted quickly to diverse roles within the tourism industry, demonstrating versatility.
Experience
Recepcionista hotelero
He trabajado en el mundo turístico desde que era pasante. Empecé como ayudante de recepción. Pasé a ser camarero en restaurantes turísticos. Volví a trabajar como recepcionista en un hotel