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Richard
Sales & Customer Service Representative
Contact
Competencies
Experiencia demostrada en Direct Sales.
Experiencia demostrada en Auto Insurance Brokerage.
Experiencia demostrada en Lead Generation.
Experiencia demostrada en Objection Handling.
Experiencia demostrada en CRM Management.
Education
Languages
Summary
Sales & Customer Service Representative buscando nuevas oportunidades
Experience
Freelance Auto Insurance Agent & Digital Marketing Specialist
Advise clients on auto insurance coverage, conducting risk assessments and presenting tailored policy options to close direct sales.. Create, edit, and optimize engaging video and promotional content for social media and digital marketing campaigns to generate direct leads.. Manage client portfolios, maintain post-sale relationships, and ensure high renewal rates through exceptional customer support.. Utilize CRM tools and digital platforms to streamline campaign tracking, outreach, and customer record management.
Sales & Customer Service Representative
Delivered top-tier customer service and outbound/inbound sales support in a fast-paced BPO environment.. Managed customer inquiries, resolved complex complaints, and successfully pitched product solutions using proactive objection handling.. Consistently achieved target sales metrics while maintaining exceptional customer satisfaction ratings.
Customer Service Representative
Provided technical and general customer support, maintaining high standards of quality and inquiry resolution times.. Built rapport with international clients, utilizing active listening and strategic communication to drive retention.
Sales Representative & Operations Associate
Assisted customers with product selection, solution sales, and store operations, driving consistent monthly sales targets.