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Data Scientist with 5 years of experience in healthcare analytics
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Competencies
Extensive experience in analyzing healthcare datasets to derive actionable insights.
Applied machine learning techniques to develop predictive models for clinical outcomes.
Utilized Python for data manipulation, modeling, and visualization tasks.
Created clear and informative visual representations of complex data sets.
Performed statistical tests to validate results and support research hypotheses.
Education
Summary
Dedicated Data Scientist specializing in healthcare analytics with proficiency in machine learning, statistical analysis, and data visualization to improve clinical decision-making.
Key Achievements
- Led the development of predictive models for patient readmission rates, improving accuracy by 15%.
- Collaborated with cross-functional teams to deploy machine learning solutions in clinical settings.
- Authored multiple research papers on healthcare data analysis published in peer-reviewed journals.
Experience
Responsible for making changes to schedule for Care Givers, Assist CareGivers with their Payroll, Provide available sick time and also made adjustments to CareGiver/Patient schedules.
Responsible for selling, purchasing, changing and repairing all kind and size of tires., Responsible for collecting payments due., Responsible for setting up appointments for future services., Responsible for making invoices when jobs are done.
Technical Support Agent
Responsible for assisting customers with setting up their cable boxes, Troubleshooting their cable service, Up-selling of missing lines of business (land lines, internet), Setting up appointments for technicians to complete repair if needed.
Technical Support Agent
Responsible for assisting customers with setting up their WiFi connections, Troubleshooting their internet connections and home phones, Up-selling of missing lines of business (land lines, cable television, internet), Setting up appointments for technicians to complete repair if needed.
Technical Support
Responsible for assisting customers with insurance plans, Providing the best insurance plan that fits both, customer’s budget and the best benefits
Retention and Sales Agent
Responsible for assisting customers with insurance plans, Providing the best insurance plan that fits both, customer’s budget and the best benefits
Retention Representative
Responsible for selling Dial –up Internet Service in rural areas of the USA, Downgrade or cancel customer’s Internet plans.
Retention and Sales Representative
Responsible for selling satellite cable packages.
Sales Representative
Responsible for selling vacation packages for Ramada Plaza Resorts (outbound calls)
Sales Representative
Responsible for scheduling customer reservations, Assisted customers with questions regarding their vacation packages, Served as a training support for new agents, Responsible for selling new vacation packages, Assisting customer in resolving complex issues
Customer Service Representative
Assisted customers with questions regarding their phone plan, Face-to-face sales of phone plans and other phones accessories
Customer Service- Collection Agent
Collection of past due accounts, Assisted customers in resolving billing questions, Assisted customer is restoring service
Assisted from January 2009 to July 2009, Learned to repair cars