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Rigoberto
Call Center Professional with 6 years of Customer Service and Technical Support
Video resume
Virtual Assistant
This is my call center experience.
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered superior customer service in call centers, addressing customer needs effectively.
Sales & CollectionsAdvanced
Participated actively in sales and collections efforts, contributing to revenue and debt recovery.
Technical SupportIntermediate
Provided technical assistance to clients, resolving issues related to products or services.
Call Transfer ManagementIntermediate
Efficiently transferred calls within the call center for specialized assistance or collections.
Summary
Experienced in customer service, sales, collections, and technical support across multiple organizations, with a focus on efficient call handling and transfer management.
Key Achievements
- Gained extensive experience in customer service, sales, collections, and technical support across multiple companies.
- Handled call transfers efficiently in a collections environment, demonstrating role progression within call center operations.
- Developed expertise in managing varied call center responsibilities, including technical support and call transfers.
Skills
Customer ServiceSales & CollectionsTechnical SupportCall Transfer Management
Published on CazVid - Jul 3, 2025