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Roberth
Logistics Coordinator with 5+ years of technical support and claims experience
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Competencies
Applied in inventory management, reporting, and developing tools for system updates.
Delivered technical and customer support for home appliances and managed complaints.
Reviewed hospital billing claims, verified coding, and processed claim adjustments.
Managed shipments, monitored updates, and handled international documentation.
Education
Languages
Summary
Experienced in operations, shipment management, and medical claims analysis, with a focus on clear communication and process accuracy.
Key Achievements
- Managed inventory control, order dispatch, and collaborated on delivery strategies
- Provided technical support and customer service for home appliances and billing processes
- Processed hospital claims, reviewing billing details and resolving coverage issues
Experience
Inventory and Packing Area Coordinator
Responsible for inventory control and reporting to merchandise buyers., Managed the dispatch of new and pending orders., Reported pending orders and merchandise to the sales manager., Collaborated with a senior logistics analyst to create strategies that improved product and package delivery.,...
Bilingual Representative of Technical Support
Provided accurate information regarding products and services., Delivered customer and technical support for home appliances., Managed intangible sales, handled complaints, and scheduled technician appointments.
Healthcare Claims & Billing Advocate
Reviewed hospital billing claims to verify pricing, coding, and policy compliance., Processed claim adjustments and resolved coverage discrepancies., Provided accurate information to providers on payments, claim status, appeals, and eligibility., Used multiple systems to deliver efficient support...
Logistics Coordinator
Managed phone and email communications throughout the full resolution of each case., Updated TMS platforms and external tracking tools to maintain accurate shipment visibility., Recorded after-hours activities and ensured all documentation was completed correctly., Coordinated shipment updates...