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Collections & Credit Supervisor with 10+ years of experience in financial and operational roles
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Competencies
Handled weekly, monthly, and quarterly reports, presenting outcomes directly to clients, ensuring data accuracy and clarity.
Supervised teams of up to 20 staff, providing training and ensuring target achievement, fostering team satisfaction and productivity.
Managed portfolios with recovery rates up to 90%, created automated processes for collections, and analyzed financial data to optimize cash flow.
Maintained updated inventory systems, created classification systems, and improved stock management processes.
Proficient in Microsoft Office, Google Docs, and Adobe Photoshop, used for report creation, data analysis, and presentation.
Education
Languages
Summary
Dedicated professional with over 10 years managing credit, collections, inventory, and team supervision across diverse industries. Skilled in data analysis, process development, and cross-border team coordination to meet organizational goals.
Key Achievements
- Created a collections department from scratch, recovering over $1 million in overdue accounts.
- Led a team of 11 in the largest business line at Onelink, achieving team and departmental targets.
- Streamlined inventory management and created classification systems, reducing production time by 5% and maintaining 90% satisfaction.
Experience
Supervisor de calidad - Supervisor de Atraccion de talento
Creacion de un departamento de cobros desde cero en el cual logre recolectar las cuentas pendientes a un 100% logrando recolectar mas de 1 millon de dolares en cuentas morosas., Supervisor directo de la linea de negocios mas grande de la cuenta a cargo de 11 personas., Creacion de planes de accion...
Supervisor de cuenta
Supervisor de Inventarios
Maneje un equipo de 20 personas con las cuales logramos llegar a las metas de la cuenta, conseguimos que las metricas de satisfaccion se mantuvieran en 90% durante un año., Mantuve un sistema actualizado el inventario de la fabrica, facilitando la Compra de inventario en 10% aproximado., Cree un...
Supervisor de equipos
Coordinador de ensamblaje y cumplimiento
Manejo del area de inventario de bodegas., Recopilamiento de informacion de regresos y revision de productos., Manejo de personal en las areas de bodega., Manejo de reporte de compras.
Administrador de creditos y cobros
Administrar y lograr una sanidad de cartera del 70% al 90% de clientes en USA., Cree un nuevo proceso de recoleccion de efectivo atravez de una nueva plataforma mas automatizada., Administrar gestion de cobros para despacho de ordenes., Administrar cartera de clientes morosos de clientes de...