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Roberto
Customer Service Agent with diverse experience in hospitality and finance
Video resume
Customer Service Agent
Customer service agent looking for new team to join. Previous experience working for credit card and hotel companies. Fluent in both English and Spanish.
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to hotel and credit card customers, resolving inquiries efficiently.
Bilingual CommunicationAdvanced
Communicated fluently in English and Spanish to serve a broader customer base.
Hotel Industry KnowledgeIntermediate
Managed hotel room inquiries and reservations across the US, ensuring guest satisfaction.
Financial Services SupportIntermediate
Supported credit card customer service functions, including inquiries and issue resolution.
Multitasking & ManagementIntermediate
Handled multiple client interactions across different industries simultaneously.
Summary
Dedicated customer service agent with experience in hospitality and financial services, fluent in English and Spanish.
Key Achievements
- Managed hotel room inquiries across the US, demonstrating customer support skills
- Handled credit card customer service operations in the US, gaining industry-specific experience
- Bilingual fluency in English and Spanish to serve diverse client needs
Skills
Customer ServiceBilingual CommunicationHotel Industry KnowledgeFinancial Services SupportMultitasking & Management
Published on CazVid - Jul 3, 2025