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Rocio

Customer Service and Administrative Specialist with diverse experience

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Santa Cruz, California, United States
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Competencies

Customer ServiceIntermediate

Handled client and customer interactions across various roles, ensuring service delivery.

Administrative SupportIntermediate

Provided clerical and organizational assistance in secretarial and receptionist roles.

Microsoft Office SuiteAdvanced

Used Word, Excel, and Outlook extensively for document creation, data management, and communication.

Graphic Design & Creative SoftwareIntermediate

Operated Adobe Creative Suite and Canva for design projects and multimedia content.

Education

Graduated
High School 27 de Mayo
Completed 2010

Languages

English

Summary

Experienced administrative and customer service professional with proficiency in office software and creative tools, committed to efficient operations and excellent client engagement.

Key Achievements

  • Managed customer service operations at multiple organizations, handling client interactions and reception duties.
  • Utilized Microsoft Office and Adobe Creative Suite tools to support administrative and creative tasks.
  • Progressed through roles from receptionist to executive secretary, demonstrating career development and skill diversification.

Experience

Education Specialist

The Church of Jesus Christ of Latter Day Saints

Secretary

Probioma

Customer Service Receptionist.

Survey Interviewer

Equipos Mori S.R.L

Client Services Reception.

Customer Service Agent

Pulse Marketing

Sales, Sending and Receiving Email

Executive Secretary

Instituto Insinght - Consultoria y Servicios Empresariales
High School 27 de Mayo

Skills

Customer ServiceAdministrative SupportMicrosoft Office SuiteGraphic Design & Creative Software
Published on CazVid - Jul 3, 2025
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