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Demonstrated experience with Medical and general interpretation (English-Spanish).
Demonstrated experience with Medical terminology knowledge.
Demonstrated experience with Professional ethics and confidentiality.
Demonstrated experience with Effective communication and active listening.
Demonstrated experience with Conflict resolution and empathy.
Customer service for a psychological services company., Provided empathetic support and basic guidance on sensitive topics., Maintained confidentiality and handled personal information with care.
Real-time translation during medical consultations., Handled medical terminology and clinical protocols with precision.
Supported clients in various administrative and technical contexts.
Resolved customer issues and ensured satisfaction and retention.