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AML Compliance Associate with 2+ years in financial compliance
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Competencies
Applied AML and OFAC regulations to ensure transaction and operational adherence.
Addressed customer issues related to credit card disputes and fraud alerts.
Conducted investigations to identify transaction purposes and relationships.
Managed customer accounts to process disputes and fraud alerts effectively.
Education
Languages
Summary
Experienced in financial compliance and customer service with a focus on fraud detection and dispute resolution.
Key Achievements
- Supported agent and partner operations in fraud detection
- Performed transaction investigations to identify sender-receiver relationships
- Ensured adherence to Western Union and OFAC compliance protocols
Experience
AML Compliance Associate
Supporting agents, account branches and internal account bank partners, Performing investigations by identifying the purpose of transactions, Identifying relationships between sender and receiver, Ensuring compliance with Western Union and OFAC programs
Customer Service Agent
Attending customers with issues on their credit cards, Managing accounts to submit disputes and fraud alerts