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Rubén
Customer Service & Virtual Assistance professional with 14 years of experience
Video resume
Virtual Assistant/Customer Care
Looking for a remote job position, I'm from Managua Nicaragua, 14 years of experience in the callcenter BPO industry, I have good internet connection and my own laptop, ready to work!
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer CareExpert
Provided comprehensive customer support in the call center industry, ensuring client satisfaction.
Virtual AssistanceAdvanced
Performed remote administrative tasks and support services for clients.
Quality AssuranceIntermediate
Ensured service quality standards through monitoring and feedback in previous QA roles.
Team ManagementIntermediate
Managed team operations and workflows within the call center environment.
Communication SkillsExpert
Utilized effective communication for customer interaction, team coordination, and virtual support.
Summary
Experienced call center professional specializing in customer care, virtual assistance, QA, and team management with 14 years of industry experience.
Key Achievements
- Accumulated 14 years of diverse roles in call center, customer care, QA, and management.
- Developed expertise in remote customer service and virtual assistance.
- Held multiple roles demonstrating role progression from customer care to management.
Skills
Customer CareVirtual AssistanceQuality AssuranceTeam ManagementCommunication Skills
Published on CazVid - Jul 3, 2025