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Ruben

Customer Service and Sales Professional with 7+ Years in Global Tele-sourcing

Video resume

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Hi guys l love working as a phone agent i think with triste job i have the opportunity to help other. nnExpirience in nSalesnCx expirience nTecho Support

Contact

Monterrey, Nuevo León, México
Open to remote
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Competencies

Customer ServiceIntermediate

Provided support and assistance to customers, improving satisfaction and resolving issues.

SalesIntermediate

Engaged in tele-sourcing sales activities, learning skills to promote products and close deals.

Technical SupportBeginner

Acquired basic technical support skills to assist clients with troubleshooting and product issues.

Adaptability & LearningAdvanced

Successfully transitioned from construction to customer service roles, acquiring new skills through supervision.

Summary

Customer service and sales professional with over seven years of experience across diverse industries, including construction, sales, and technical support, with a strong ability to adapt and learn new skills.

Key Achievements

  • Transitioned from construction work in the USA to customer service, sales, and tech support roles in Mexico, demonstrating adaptability and career growth.
  • Gained knowledge and skills in customer service, sales, and technical support through dedicated learning and supervision.
  • Accumulated over seven years of experience in diverse roles including sales and technical support, enhancing customer interaction and problem-solving abilities.

Skills

Customer ServiceSalesTechnical SupportAdaptability & Learning
Published on CazVid - Jul 3, 2025
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