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Sally
Logistics and Procurement Assistant
Contact
Competencies
Coordina procesos de compra y coordinación con proveedores y almacenes para garantizar entregas eficientes.
Gestiona y verifica documentos electrónicos y administrativos asegurando precisión y cumplimiento normativo.
Proporciona soporte virtual y actualiza bases de datos para mejorar la satisfacción del cliente.
Mantiene comunicación clara y eficiente con equipos internos y externos para facilitar procesos.
Education
Summary
Sally Montalvo es una asistente con experiencia en procesos logísticos, administrativos y atención al cliente, comprometida con la precisión y eficiencia en cada tarea.
Key Achievements
- Optimización en la gestión de pedidos y coordinación con departamentos internos en IMSEL.
- Implementación de procedimientos precisos en emisión y procesamiento de documentos en CI ROSGAR EU.
- Manejo efectivo de consultas y actualización de bases de datos en atención al cliente en Concentrix.
- Aseguramiento de cumplimiento en documentación y procedimientos administrativos clave.
- Capacitación en gestión logística, administrativa y atención al cliente.
Experience
Logistics and Procurement Assistant
Processed and verified purchase orders and customer orders, ensuring accuracy, proper documentation, and timely coordination with internal departments.. Coordinated with warehouses and suppliers to confirm inventory availability, track shipments, and ensure order fulfillment met operational and quality standards.
Administrative and Accounting Assistant
Issued and processed electronic documents including invoices, delivery notes, credit notes, quotations, and purchase orders, ensuring accuracy and compliance with administrative procedures.. Managed and tracked purchase and customer orders, coordinating with warehouses and suppliers to ensure timely dispatch, inventory accuracy, and cost updates.. Handled accounts receivable and collections, recorded expenses and disbursements, and supported financial operations.
Customer Service Representative
Delivered virtual customer support in compliance with quality standards, ensuring effective handling of inquiries and service requests.. Managed and updated customer databases, providing accurate information and resolving issues to enhance customer satisfaction.. Consistently met monthly performance metrics while collaborating with team members to achieve service goals.