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Operations & Digital Marketing Specialist with Cross-Industry Experience
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Competencies
Applied Excel functions for data analysis, reporting, and performance evaluation across roles.
Provided constructive feedback, negotiated contracts, and effectively conveyed information during teamwork.
Ensured documentation accuracy, process precision, and thorough analysis in various tasks.
Supported process improvements in logistics and operational workflows to enhance efficiency.
Conducted benchmarking and internal data analysis to support strategic initiatives in banking.
Education
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Summary
Experienced in managing operational workflows, data analysis, and digital marketing strategies across trade, marketing, and banking industries.
Key Achievements
- Supported commercial and logistics teams through documentation management and workflow optimization at PENFOLD WORLD TRADE AG.
- Created performance and operational reports using Excel, improving decision-making processes.
- Planned and analyzed social media content performance and developed metrics-based reports to refine marketing strategies at Mindtec Neuromarketing.
Experience
Operations Assistant
Supported commercial and logistics teams by managing documentation, optimizing workflows, and enhancing process efficiency., Created performance and operational reports with Excel functions, leading to more streamlined decision-making., Attention to detail in documentation, planning, and logistical coordination.
Digital Marketing Intern
Planned, scheduled, and analyzed content performance for social media across multiple client accounts., Developed metrics-based reports to enhance marketing strategies, focusing on paid campaigns., Analysed website analytics to identify customer behaviour patterns, using insights to refine digital marketing strategies effectively.
Banking Intern
Utilized Excel to design dashboards and analyze internal data, evaluating performance indicators., Conducted market research and benchmarking, contributing to the bank's competitive analysis and strategy development.