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Samuel

RCM Specialist with 3+ years in healthcare revenue cycle management

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Medellín, Antioquia, Colombia
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Competencies

Revenue Cycle ManagementExpert

Handled end-to-end revenue cycle tasks including claims submission, denial management, and follow-up, ensuring revenue integrity.

Medical Billing & Claims ProcessingAdvanced

Processed UB04 and CMS-1500 claims, reviewed errors, and performed corrections to ensure compliance with payor requirements.

Customer Service & SupportAdvanced

Provided bilingual support assisting users with troubleshooting devices and resolving inquiries effectively.

Technical Systems KnowledgeIntermediate

Familiar with Availity, Epic Claims Editing, and healthcare data documentation, supporting claim accuracy and compliance.

Education

Bachelor’s Degree
Universidad Católica Luis Amigó
Completed 2020
High School Diploma
I.E. Fe y Alegría Luis Amigó
Completed 2018

Summary

Experienced healthcare revenue cycle management professional with a strong background in hospital claims processing, denials review, and compliance. Skilled in bilingual communication and technical system navigation to optimize financial workflows.

Key Achievements

  • Managed hospital claims for multiple payors, including Medicare, Medicaid, and commercial insurance, ensuring accuracy and compliance.
  • Reviewed and corrected claim errors, supporting clean claim submissions and reducing denials.
  • Provided bilingual support in customer service roles, enhancing communication with diverse clients and maintaining procedural accuracy.

Experience

RCM SPECIALIST

HEALTH PRIME
Aug 2024 - Sept 2025

Manage hospital claims (ub04 and cms-1500) for all payor types, including TPL payors, Medicare, Medicaid, and commercial insurance., Review and correct claim errors, handle incomplete claims, and support clean claim submission.

Bilingual Agent (Fitbit Support)

Concentrix & Webhelp
Sep 2023 - Mar 2024

Assisted users with troubleshooting Fitbit devices, maintaining accurate documentation and adapting to new systems.

Bilingual Agent (Mercado Libre & AT&T;)

Teleperformance
Jun 2022 - Aug 2023

Supported Chinese sellers on Mercado Libre and U.S. customers for AT&T; while ensuring procedural accuracy.

Skills

Revenue Cycle ManagementMedical Billing & Claims ProcessingCustomer Service & SupportTechnical Systems Knowledge
Published on CazVid - May 17, 2026
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