This is my profileContact via CazVidSamuel
Customer Service Agent with call handling expertise
Contact
Puebla, Puebla, Mexico
Available on CazVid
Competencies
Call HandlingAdvanced
Effectively managed customer calls, ensuring clear communication and issue resolution.
Communication SkillsAdvanced
Maintained professional tone and clarity in voice interactions to enhance customer experience.
Problem SolvingIntermediate
Assisted clients in resolving issues, demonstrating active listening and solution orientation.
Customer ServiceIntermediate
Provided support across customer service roles, emphasizing professionalism and client satisfaction.
Education
Bachillerato General
Oficial José Antonio Jiménez De Las Cuevas
High School
Palmer middle school
Languages
Spanish
English
Summary
Experienced customer service professional with call handling expertise.
Key Achievements
- Gained experience assisting clients with problem resolution at Qualfon
- Demonstrated professionalism and tone in customer interactions
- Accumulated diverse call handling skills across roles
Experience
Agent
Qualfon
Help problems
Agent
Foundever
Skills
Call HandlingCommunication SkillsProblem SolvingCustomer Service
Published on CazVid - Jul 3, 2025