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sandile
Delivery Driver
Contact
Competencies
Demonstrated experience with Technical Support & Diagnostics.
Demonstrated experience with Hardware Maintenance & Intercom Systems.
Demonstrated experience with Problem Solving.
Demonstrated experience with Customer Relationship Management (CRM).
Demonstrated experience with Contact Center Operations.
Education
Languages
Summary
Delivery Driver open to new opportunities
Experience
Delivery Driver
Operated delivery vehicles across assigned routes, ensuring all grocery orders were handled with care and delivered strictly on time to maintain product quality.. Performed regular daily pre-trip vehicle checks, logged delivery mileage accurately, and obtained customer sign-offs and receipts for every order completed.. Coordinated with line managers and retail clients regarding arrival times, updated route schedules during heavy traffic, and ensured high levels of customer satisfaction.
Contact Centre Support Agent
Answered client calls promptly, assessed customer requirements with care, and resolved queries regarding service bookings and product availability.. Entered client data, logged service requests, and retrieved order details accurately using CRM, DPS, and SAP FIORY platforms.. Monitored query resolution timelines, followed up on pending client requests, and maintained high service standard benchmarks set by management.
Assistant Technician
Supported daily field maintenance visits, prepared technical tools and components, and assisted in troubleshooting equipment issues on site.. Inspected technical units for faulty parts, cleaned internal system components carefully, and adhered to strict safety rules during installations.. Kept inventory logs of replacement parts, organized technical toolkits, and filled out service worksheets after completing client calls.
Technician (IT & Electronics)
Fitted intercom units including BPT System X1, XiP, and BPT IP360 systems, ensuring clean wiring, proper network configuration, and stable user operation.. Conducted systematic diagnostics on faulty electronic components, replaced damaged wiring or modules, and restored full system functionality efficiently.. Instructed clients on how to operate newly installed electronic units, answered technical questions clearly, and documented completed work orders.