This is my profileContact via CazVidThis profile is written in Spanish
Sandra
Customer Service Professional with over 12 years of experience in telecom and retail
Video resume
Atención al cliente
Experiencia laboral:n6 años en Hola Paraguay (VOX)nCargo: team leadernFunciones: atención al cliente, monitoreo de llamadas, capacitaciones, implementaron de proyectos comercialesnn6 años en Tigo ParaguaynCargo: ejecutiva comercialnFunciones: atención al cliente vía telefónica, resolución de inconvenientes, captacion de nuevos clientes, desarrollo de cartera de clientes. Catálogos de servicios nuevos
Contact
Asuncion, Asunción, Paraguay
Open to remote
Available on CazVid
Competencies
Customer ServiceExperto
Provided attentive support and solutions to clients in telecommunications and retail sectors.
Team LeadershipAvanzado
Supervised and trained teams, monitored call quality, and led project implementations.
Sales and Client AcquisitionIntermedio
Developed client portfolios, managed inquiries, and contributed to new service launches.
Project ImplementationIntermedio
Participated in deploying commercial and operational projects to improve service delivery.
Summary
Experienced customer service and sales professional with over 12 years in telecommunications and retail, skilled in team leadership, client management, and project implementation.
Key Achievements
- Led team and implemented commercial projects at Hola Paraguay (VOX)
- Managed client portfolio and developed new service catalogs at Tigo Paraguay
- Gained extensive experience in customer attention and sales over 12 years
Skills
Customer ServiceTeam LeadershipSales and Client AcquisitionProject Implementation
Published on CazVid - Jul 3, 2025