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Assistant Manager at Calvin Klein with over 10 years in retail leadership
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Competencies
Proven ability to lead retail teams, optimize sales, and manage store operations effectively.
Committed to delivering high-quality customer experiences and resolving issues efficiently.
Skilled in developing and implementing sales strategies that drive revenue growth.
Experienced in training and mentoring team members to enhance performance and skills.
Education
Summary
Dedicated retail professional with over 10 years of experience in leading store teams, driving sales, and ensuring excellent customer service. Proven track record in surpassing targets and developing high-performing teams.
Key Achievements
- Led store team to surpass sales, expense, and shrinkage targets through strategic execution.
- Ensured brand consistency and enhanced customer experience aligned with Calvin Klein standards.
- Coached and developed team members to improve performance and sales effectiveness.
Experience
Assistant Manager
Lead store team to achieving sales, expense and shrinkage objectives by executing company strategies., Ensure that the customer store experience is in alignment with the Calvin Klein Brand and company initiatives., Help train store teams on delivering exceptional selling, service, and brand presentation., In charge of the women department., Maintained a high volume of customer service and meeting day sales quota., High knowledge of store merchandise., Followed thru on a daily basis with merchandise presentation standards of company and ensure merchandise is replenished on the sales floor., Work in a fast paced environment, handle multiple priorities and learn new policies and procedures., Receive and process store shipment fast and effectively., Worked in overnight floor sets for both men and women department and carry out effectively store’s visual., Maintain a professional store policy dress code and attitude., Register responsibilities, overlooking from time to time transactions of bulk buyers and the adequate discounts where granted., Work effectively with others in a team based environment to accomplish company goals and to identify and resolve problems., Achieve the company standard for sales productivity., High volume of recruiting collaboratively with cross-functional teams to identify and meet recruitment needs., Conducted proactive outreach to potential candidates through various platforms., Utilized ATS to track candidate progress throughout the hiring process., Collaborated with hiring managers to create a more efficient interview process.
Sales Associate
Marketing and distribution., Work with 400 companies and a broad array of products., Assist families and individuals with planning for their financial future., Coach entry level team members with the system in place of the company., Follow out with business presentations., High volume of recruiting.
Customer Service Sales Agent
Deliver high quality of customer service., Sale airline tickets for group, individual, business and pleasure travel., Receive international and domestic flights., Check passports and travel documentation., Check in passengers for domestic and international flights., Accounting of bags checked and unaccompanied minors and elderly., Prepare flights for on-time departure.
Sales Associate Bra Specialist
Assisted Customers in selecting the right size bras., Maintain knowledge of beauty products., High customer service and selling as a priority., Carry out high level of professionalism., Great Register Service., High quality of Victoria Secret Angels Credit Card entries.