This is my profileContact via CazVidSandra
Customer Support Specialist with versatile communication skills
Contact
La Libertad, La Libertad Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions, providing assistance and technical support to ensure customer satisfaction.
Technical SupportBeginner
Provided technical support in a customer service setting, resolving issues related to products or services.
TeamworkExpert
Collaborated effectively with team members to meet department goals and improve service delivery.
AdaptabilityExpert
Adjusted quickly to different roles and work environments, demonstrating flexibility and responsible attitude.
LeadershipIntermediate
Exhibited true leadership qualities in team settings, contributing to effective team operation and morale.
Education
INSAFORD
2012
Bachelor of Legal Science
University of El Salvador
2017
INSAFORD
2018
E4CC Academy
2019
Languages
SpanishAdvanced (100%-Knowledge)
EnglishAdvanced (85%-Knowledge)
Summary
Experienced in providing customer service and technical support across various sectors, with strong interpersonal skills.
Key Achievements
- Progressed through roles in customer service and technical support across multiple companies like Roblox, Cricket, and Kroger.
- Gained experience in back office and market support services at TaskEasy and TELUS International.
- Developed strong personal skills including leadership, adaptability, and effective listening across diverse work environments.
Experience
Back Office in Market Support – at TaskEasy
ProntoBPO El Salvador
05/15/2021 - 11/31/2022
Customer Service and Technical Support – at Roblox
TELUS International El Salvador
12//05/2022 - 02/06/2024
Customer Service Support – at Cricket
TELEPERFORMANCE El Salvador
02/28/2024 - 07/06/2024
Customer Service – at KROGER
InterLogix El Salvador
07/20/2024 - 12/05/2024
Skills
Customer ServiceTechnical SupportTeamworkAdaptabilityLeadership
Published on CazVid - Jul 3, 2025