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Customer Service Specialist with 3+ years in client engagement
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, resolved inquiries, and promoted positive interactions.
Product PromotionIntermediate
Advised and promoted products to customers, enhancing their experience.
Content ModerationIntermediate
Reviewed publications and interactions to ensure compliance with standards.
Communication SkillsAdvanced
Effectively communicated with clients and users across different roles.
Education
industrial electrical technologist
SENA
Completed 2020
High school diploma
COLEGIO CENTRO FRATERNAL CRISTIANO
Completed 2015
Diploma in Fourth Industrial Revolution New Technologies
OIT PAISES ANDINOS
Completed 11/21
Languages
Ingles80%
Español100%
Summary
Dedicated customer service representative with experience in client support, product promotion, and content moderation.
Key Achievements
- Resolved customer queries efficiently at Concentrix, ensuring high satisfaction levels.
- Promoted products and advised customers effectively at Promotor Divertronica SAS.
- Reviewed and evaluated publications to maintain policy compliance at Task Us.
Experience
CUSTOMER SERVICE REPRESENTATIVE
CONCENTRIX
Customer service, resolving queries and achieving high levels of satisfaction and efficiency.
CONTENT MODERATOR
TASK US
Review and evaluation of publications and interactions to ensure compliance with policies and standards, maintaining a safe and appropriate environment for users.
Skills
Customer ServiceProduct PromotionContent ModerationCommunication Skills
Published on CazVid - May 17, 2026