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Santiago
Customer Service Representative with 9 years of experience in insurance
Video resume
Agent representative
Customer service repn9 years of experience
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Extensively managed customer inquiries and provided support for insurance-related issues.
Insurance KnowledgeIntermediate
Understood and explained policy premiums, vehicle data, and pricing structures for an insurance company.
Communication SkillsAdvanced
Effectively communicated complex information regarding insurance policies to customers.
Problem SolvingIntermediate
Addressed customer doubts and resolved issues related to policy adjustments and pricing.
Summary
Dedicated customer service representative with nearly a decade of experience in the insurance industry, specializing in client support and policy information management.
Key Achievements
- Handled customer inquiries regarding policy premiums, vehicle additions, and removals
- Maintained consistent customer service interactions for nearly a decade
- Provided support for insurance queries related to vehicle pricing and policy adjustments
Skills
Customer ServiceInsurance KnowledgeCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025