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Sara
Buscando empleo en Bogotá
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Competencies
Experiencia demostrada en Bilingual Communication.
Experiencia demostrada en Problem Solving.
Experiencia demostrada en Attention to Detail.
Education
Languages
Summary
Perfil profesional
Experience
Bilingual Customer Service & Technical Support Representative
Provided bilingual customer service and technical support in English and Spanish.. Assisted customers with inquiries, technical issues, troubleshooting, and account-related concerns.. Used internal tools and platforms in English to manage customer information and document interactions.. Handled calls in both English and Spanish while maintaining clear and professional communication.. Developed strong problem-solving, active listening, multitasking, and conflict-management skills.. Adapted quickly to new processes, tools, and procedures while working effectively under pressure.