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Customer Service Specialist with 5+ years in client support and team collaboration
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Trabajo en equipoExpert
Collaborated effectively within teams to achieve department goals and enhance service delivery.
ResponsabilidadAdvanced
Managed responsibilities diligently, ensuring tasks were completed accurately and on time.
Resolución de problemasAdvanced
Applied problem-solving skills to address customer issues and internal process improvements.
Flexibilidad y adaptación al cambioIntermediate
Adapted to evolving work environments and customer needs seamlessly.
Dominio del paquete Microsoft OfficeExpert
Utilized Microsoft Office tools to prepare reports, manage documentation, and streamline workflows.
Education
Bachiller
Instituto Vicarial Jesús Maestro
Nov 2019
Técnico en negocios internacionales
IUSH
Completed Nov 2019
Ingeniería Eléctrica
Universidad de antioquia
Completed Feb 2025
Languages
Ingles
Summary
Experienced in client support, team collaboration, and proficient in Microsoft Office. Skilled at resolving issues and enhancing customer satisfaction through responsible and flexible service delivery.
Key Achievements
- Led a team to improve customer satisfaction scores by implementing new support protocols.
- Handled diverse client issues, ensuring timely resolution and maintaining high customer retention.
- Developed expertise in Microsoft Office Suite, supporting workflow efficiency and documentation.
Skills
Trabajo en equipoResponsabilidadResolución de problemasFlexibilidad y adaptación al cambioDominio del paquete Microsoft Office
Published on CazVid - May 17, 2026