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Sebastian
Customer Service Representative with Client Interaction and Appointment Setting
Video resume
Customer service representative
I've had the opportunity to work as a BDC agent where I have to fulfill different tasks, such as: Speaking wisalesth clients, assigning leads to Sales people, set appointments, organize information, and others tasks.
Contact
Cumaná, Estado Sucre, Venezuela
Available on CazVid
Competencies
Customer CommunicationIntermediate
Engaged clients via phone, email, and messaging to ensure service delivery and appointment setting.
Lead ManagementIntermediate
Assigned and organized client leads to sales teams to streamline follow-up processes.
Organization & CoordinationIntermediate
Managed scheduling and information organization for customer appointments.
Client Relationship BuildingBeginner
Established initial contact with clients to facilitate vehicle inspection appointments.
Summary
Motivated 21-year-old Venezuelan student with experience in client communication, lead management, and appointment scheduling seeking to leverage multitasking skills in customer service roles.
Key Achievements
- Handled diverse customer communication tasks including calls, messages, and emails.
- Assigned client leads to sales teams, contributing to organized workflow.
- Coordinated appointment scheduling to facilitate vehicle inspections.
Skills
Customer CommunicationLead ManagementOrganization & CoordinationClient Relationship Building
Published on CazVid - May 17, 2026