This is my profileContact via CazVidSergio
Front Support agent
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer Service & SupportAdvanced
Delivered customer service across support roles in telecom, gaming, and retail sectors.
Multilingual CommunicationIntermediate
Performed bilingual support roles, facilitating communication in different languages.
Software Tools & MultimediaIntermediate
Utilized Adobe suite, Microsoft Office, and audiovisual tools for support and content tasks.
Technical TroubleshootingIntermediate
Supported technical issues for clients at inDrive and Vodafone Spain.
Sales & Client RelationsIntermediate
Engaged in sales activities and client support in retail and service environments.
Education
Technical High school degree
Veintiun Ángeles school
direction and production of audiovisual media
CUN
Languages
EnglishB2
Summary
Experienced in delivering technical and customer support across multiple industries with proficiency in multimedia tools and bilingual communication.
Key Achievements
- Progressed from entry-level support roles to senior technical support specialist
- Provided multilingual customer service as a Bilingual Chat Agent and call center agent
- Handled customer inquiries across various industries including telecom, gaming, and retail
Experience
Front Support agent
LastApp
August 1st 2025 - November 12th 2025
Technical support specialist senior
inDrive
December 16th 2024 - April 7th 2025
Customer account advisor
bet365
July 22th 2024 - November 29th 2024
Chat support representative
Teleperformance
March 31 2023 - May 8 2024
Bilingual Chat agent
Ubiquity
June 21 2022 - January 19 2023
Costumer Service agent
Konecta
January 13, 2021 - December 25, 2021
Bilingual call center agent
Continuum
September 25, 2019 - February 19, 2020
Costumer service agent
Jazzplat
10/02/2017 - 02/01/2018
Seller
Adidas
11/24/2016 - 05/01/2017
specialized service agent
Vodafone Spain
01/31/2016 - 10/01/2016
Skills
Customer Service & SupportMultilingual CommunicationSoftware Tools & MultimediaTechnical TroubleshootingSales & Client Relations
Published on CazVid - May 17, 2026