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Sales & Store Management Professional with 8+ years of retail & financial experience
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Competencies
Provided exceptional customer support in retail and financial advisory roles, ensuring client satisfaction.
Supervised and trained store employees, fostering a motivated team environment and operational efficiency.
Sold mutual funds, conducted client reviews, and developed growth plans aligned with client financial goals.
Engaged with customers to meet sales targets, managed store merchandising, and supported promotional activities.
Led store operations, trained staff, and resolved customer and operational issues efficiently.
Education
Languages
Summary
Dynamic Sales and Store Manager with over 8 years of retail and financial advisory experience. Skilled in team leadership, customer service, sales, and financial planning, with a proven ability to manage operations and enhance client satisfaction.
Key Achievements
- Promoted from Sales Person to Store Manager at Studio 88, overseeing daily operations and team supervision.
- Successfully trained new team members, improving customer service delivery and store performance.
- Identified customer needs and offered tailored financial planning and mutual funds advice, enhancing client satisfaction.
Experience
Sales Person
Greeted customers as they entered store and offered to assist them with locating items., Helped customers to ensure they found what they needed in the store., Supporting new team members by offering training.
Store Manager
Facilitate and oversee daily operation, Ensure daily and monthly target are made, To supervise, train and motivate employees in customer service, Ensure promotions are established
Financial Advisor Training Programmer
Sold mutual funds to client, Met directly with clients to review documents and discuss financial planning options, Oversaw investment and proactively managed client funds, Consult with client to determine financial needs and goals and develop growth plans, Offer detailed research base advice on...