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SHAiKKHADIR
IT Infrastructure Analyst with 5+ years in Virtual Desktop & Citrix environments
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Competencies
Managed and troubleshot workloads in Citrix XenApp and PVS, including configurations, upgrades, and incident resolution.
Built, maintained, and troubleshot VMs using Hyper-V and VMware vSphere, supporting multi-session and desktop deployments.
Maintained Azure, Azure AD, and hybrid cloud integrations, including Azure portal management and Azure AD Connect synchronization.
Administered Windows Server environments, Active Directory, GPOs, DHCP, and managed hardware via HP ILO.
Resolved user incidents and proactively monitored infrastructure to ensure system stability, using ServiceNow, LDAP, and related tools.
Education
Languages
Summary
Dedicated IT professional with over 5 years of experience managing Citrix, VDI, virtualization, and cloud environments. Skilled in system deployment, troubleshooting, and automation to optimize performance and enhance user experience. Adept at supporting diverse infrastructure components and...
Key Achievements
- Operated and managed Citrix XenApp 7.15 and PVS 7.15, ensuring optimal performance and availability.
- Built and maintained Virtual Machines using Hyper-V and VMware vSphere, supporting diverse client requests.
- Developed training materials and delivered knowledge transfer sessions for new team members, enhancing team capabilities.
Experience
Analyst
Operated and managed Citrix environments utilizing XenApp 7.15 and PVS 7.15, ensuring optimal performance and availability., Built and managed Virtual Machines (VMs) within the infrastructure using Hyper-V Manager., Developed and delivered KT plans and training materials for new team members.,...