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Shana

Csi/foster Care/adoptions Case Manager

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Moultrie, Georgia, United States
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Competencies

Rapport BuilderExpert

Demonstrated experience with Rapport Builder.

Effective CommunicatorExpert

Demonstrated experience with Effective Communicator.

Proactive Problem SolverExpert

Demonstrated experience with Proactive Problem Solver.

Whole Person FocusedExpert

Demonstrated experience with Whole Person Focused.

Client AdvocateExpert

Demonstrated experience with Client Advocate.

Education

BACHELOR OF ARTS, SOCIOLOGY AND ANTHROPOLOGY
Valdosta State University

Summary

Professional profile

Experience

CSI/FOSTER CARE/ADOPTIONS CASE MANAGER

Wilkes Co. DFCS
Jun 2019 - Oct 2023

Managed a caseload of 20 children and teenagers, ensuring compliance with state regulations for 95% of cases.. Completed home, school, and hospital investigations of families and reduced placement disruption rates by 40% through targeted interventions and comprehensive family support.. Coordinated healthcare provider appointments, school meetings, and mental health services for clients.. Visited foster care homes monthly and supervised parent-child visits.. Problem solved with clients to connect them with community services to assist their at-risk families.. Administered drug screens monthly.. Prepared and attended court proceedings on behalf of families.. Met with supervisor and team weekly to discuss case progress.. Implemented case plans and documented in electronic record database - Georgia Shines.

OPIOID ADDICTION COUNSELOR

New Horizons Treatment Center
Apr 2017 - Jan 2019

Counseled 37 methadone maintenance treatment patients to reduce illicit drug use & triggers, develop coping mechanisms, implement relapse prevention strategies, and improve their overall well-being.. Held daily counseling sessions and facilitated group counseling sessions, taught recovery classes bi-weekly, and administered drug screens daily contributing to a measurable reduction in relapse rates by 55%.. Conducted intake interview assessments with new patients.. Met with treatment team weekly to discuss patient progress and prescription changes.. Completed treatment plans, monthly reviews, discharge plans, monthly reports, and entered daily documentation into EHR.

FAMILY SELF-SUFFICIENCY COORDINATOR

Northwest GA Housing Authority
Dec 2011 - Oct 2016

Coordinated a program for 55 Section 8 resident participants to assist them in becoming self-sufficient, employed, and free of most government assistance by providing & connecting clients with local resources that assisted them.. Assisted participants in life SMART goal setting and developed a file to help guide them monthly with following their goals.. Counseled participants on life goals, choices, issues, and barriers via home/office visits and phone calls.. Developed educational, job readiness, budgeting, motivational, & various workshops by collaborating with local community agencies.. Taught job readiness classes (resume building, interviewing skills, and dress for success).. Daily documentation of correspondence with clients.. Planned and held graduations for participants that completed the program, resulting in 30 families achieving self-sufficiency and reducing dependence on government assistance.

INPATIENT SUBSTANCE ABUSE COUNSELOR

Highland Rivers Treatment Center
Feb 2009 - Sep 2011

Counseled 15 women receiving the 12-Step Recovery substance abuse program with co-occurring mental health diagnoses, contributing to successful program completion for 11 individuals.. Held individual counseling sessions daily and trauma group sessions.. Taught 12-Step Recovery, Job Readiness, and Life Skills classes.. Administered drug screens daily.. Collaborated with treatment team, probation officers, and DFCS case managers.. Coordinated resources and services for clients to access post-treatment (i.e. medical, dental, housing, childcare).

Skills

Rapport BuilderEffective CommunicatorProactive Problem SolverWhole Person FocusedClient Advocate
Published on CazVid - Aug 26, 2026
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