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Customer Service and Fulfillment Associate at Lowes
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Competencies
Skilled in addressing customer needs, resolving complaints, and building lasting customer relationships.
Proficient in achieving sales targets and increasing revenue through effective upselling techniques.
Experienced in accurately pulling, scanning, and staging items for online and delivery orders.
Excellent at customer communication, ensuring clarity and satisfaction during transactions.
Education
Languages
Summary
Dedicated retail professional with strong customer service skills, order fulfillment expertise, and a proven ability to meet sales targets. Committed to enhancing customer satisfaction and operational efficiency.
Key Achievements
- Efficiently fulfilled online and delivery orders, ensuring timely and accurate staging for pickup.
- Provided exceptional customer service, assisting with product location and transaction accuracy.
- Contributed to sales targets through effective upselling and customer needs analysis.
- Built strong customer relationships, enhancing overall shopping experience.
Experience
Fullfillment Associate
Help fulfill online and delivery orders by pulling and scanning the items of the shelf’s and staging them in a location til pickup.
Cashier/Customer Service
Assist customers by scanning items and totaling their purchases.. Count their exact money and give out correct change.. Reassure customers that checks are done correctly.. Help customers find products they may need or are interested in.. Answer phone calls and help customers track their orders or correct any issues on the computer.