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Customer Service Specialist with over 18 years in Retail and Hospitality
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Competencies
Proven ability to deliver outstanding customer experiences and handle diverse client needs effectively.
Skilled in sales management, inventory control, and boosting retail performance through strategic interactions.
Excellent at building rapport with clients and suppliers, ensuring clear and effective communication.
Experience managing staff shifts and coordinating team efforts to maintain operational efficiency.
Proficient in Word, Excel, social media platforms, and email for daily business activities.
Education
Languages
Summary
Dedicated customer service expert with over 18 years in retail and hospitality sectors, skilled in client relations, sales, and team supervision. Proficient in essential office tools and social media, committed to delivering excellence.
Key Achievements
- Consistently provided exceptional customer service across multiple retail outlets, enhancing customer satisfaction.
- Managed supplier relationships and sales operations, contributing to increased sales volume.
- Led temporary staff replacements, ensuring smooth operations and maintaining service quality.
- Supervised cashier shifts and handled inventory, optimizing daily store performance.
Experience
Atención al cliente
Atención al cliente, Atención proveedores, Cajera, Ropositora/ venta mayorista
Atención al cliente
Atención al cliente, Atención proveedores, Reemplazo temporal, Cajera
Atención al cliente
Reemplazos temporarios, Atención al cliente, Cajera, Manejo de personal, Encargada
Atención al cliente
Atención al cliente, Atención proveedores, Cajera, Encargada de turno