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silvana
Inside Sales Representative, SMB SaaS
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Competencies
Demonstrated experience with Full-Cycle B2B SaaS Sales.
Demonstrated experience with Inbound & Outbound Prospecting.
Demonstrated experience with Discovery & SPIN Selling.
Demonstrated experience with Product Demonstrations.
Demonstrated experience with Negotiation & Closing.
Education
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Summary
Inside Sales Representative, SMB SaaS open to new opportunities
Experience
Inside Sales Representative, SMB SaaS
Ran full-cycle sales to salon, barbershop, and wellness business owners on a high-volume inbound desk, qualifying leads across phone, email, SMS, and social channels.. Led discovery with SPIN methodology and delivered tailored demos of online booking, payments, deposits, marketing, retention, and staff management, tying each feature to the owner's revenue and operational goals.. Converted trial users into paying subscribers.. Consistently exceeded daily activity targets of 80 calls and 80 minutes of talk time.
Account Executive
Owned inbound and outbound sales to schools, universities, and sports organizations across the United States, from prospecting and quoting through closing.. Built long-term relationships with decision-makers through consultative selling and disciplined follow-up.
Senior LATAM Account Executive
Prospected, qualified, and closed corporate and institutional accounts across Latin America, leading discovery, tailored demos, proposals, and negotiations for SaaS and API solutions.
Key Account Manager
Managed a portfolio of strategic oil & gas and mining accounts, leading commercial operations and negotiating industrial solutions and high-value contracts.. Navigated complex, multi-stakeholder deals involving procurement, technical and operations teams, with sales cycles of 6 months.