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Sinolwazi
Customer Service and Sales with Fresh Graduate Experience in Retail
Video resume
Customer Service and Sales with Fresh Graduate Experience in Retail
A fresh graduate with experience in handling customer service during a school market day, demonstrating problem-solving skills and teamwork in a sales environment.
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer objections, complaints, and provided solutions during retail activities.
Problem SolvingIntermediate
Managed stock shortages and customer issues efficiently to ensure sales continuity.
TeamworkIntermediate
Collaborated with team members to fetch supplies and meet customer demands during market days.
Organizational SkillsIntermediate
Maintained calmness and thoroughness under pressure, ensuring error-free service.
Education
National Senior Certificate
Nomafu High School
Completed 2022
Business Management – N6
uMgungundlovu TVET college
Completed 2024(In-Progress)
Summary
Recent college graduate with hands-on experience in customer interactions, problem-solving, and teamwork in retail environments. Eager to learn and contribute to business success.
Key Achievements
- Handled customer objections effectively during a school market day, ensuring customer satisfaction.
- Demonstrated problem-solving skills by quickly resolving stock shortages and fulfilling customer orders.
- Resolved customer complaints by offering solutions like product exchanges or refunds, maintaining service quality.
Skills
Customer ServiceProblem SolvingTeamworkOrganizational Skills
Published on CazVid - May 17, 2026