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Housekeeper at Bidvest Protea Coin with a focus on cleanliness and guest satisfaction
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Competencies
Expertise in maintaining cleanliness standards in hospitality environments, ensuring guest comfort and safety.
Ability to attend to guest needs promptly, enhancing overall guest satisfaction.
Proficient in Word, Excel, and data capturing, supporting administrative and operational tasks.
Skilled in using USB drives, scanners, and desktop applications for efficient data handling.
Education
Languages
Summary
Detail-oriented professional with experience in maintaining cleanliness and hygiene in hospitality settings, complemented by basic computer and data management skills. Passionate about enhancing guest experiences through quality service.
Key Achievements
- Maintained high standards of cleanliness in guest rooms, conference halls, and dining areas, ensuring guest satisfaction.
- Ensured timely replenishment of water and coffee supplies in guest rooms, enhancing guest experience.
- Efficiently changed bed linens and maintained hygiene standards in a high-paced environment.
Experience
Housekeeper
Ensure the high standard of cleanliness and hygiene in following areas (the guests rooms, conference halls and the eating area).. Ensure the guests rooms has water and coffee.. Change the bed linens, towel before the guest arrives.. Restock the toilet papers, air freshener, body wash and body lotions before arrival.. Make coffee station at the conference halls if there is a meeting.. Change the bin plastic.. Record daily tasks and report any problems to the maintenance guys.